Forbes: What’s Driving CX? A Look Into Engagement Strategies And Customer Prioritization Earlier this month, Twilio, a cloud communications provider, published research from its third annual State of Customer Engagement Report. The annual report highlights the challenges ...

Understanding the Context

marketingtechnews.net: Customer engagement: How the three marketing superpowers have converged to drive results Customer engagement: How the three marketing superpowers have converged to drive results CMS Wire: Driving Customer Experience With Data: Identifying & Harnessing 'Moments That Matter' Sprouts Farmers Market is working to boost customer engagement as it looks to entice its most-loyal customers to shop more often and put more items in their carts when they do, the specialty grocer’s ... Too many brands and content creators focus on driving audience growth and lose sight of maintaining engagement. Capturing attention is one thing, but retaining attention and building engagement are ... Women's Wear Daily: StockX Taps Brendan Dunne to Help Lead Customer Community, Engagement StockX continues to add to its executive team with its latest hire.

Key Insights

On Tuesday, the online marketplace named Brendan Dunne as its first-ever senior director of customer community and engagement. In ... Business Wire: Can Social Media Analytics Boost Marketing Performance and Customer Engagement? | Quantzig’s Analytics Experts Provide the Best-Fitting Answers Can Social Media Analytics Boost Marketing Performance and Customer Engagement? | Quantzig’s Analytics Experts Provide the Best-Fitting Answers Businesses can now acquire a verified sender profile to increase trust and customer engagement SlickText Launches RCS Messaging Support SlickText customers can now acquire a verified sender profile to ...

Final Thoughts

Business Wire: Searchspring Introduces Dynamic Custom Profiles to Enhance E-Commerce Customer Engagement With Variable-Based Content